Notable Launches Conversational Assistant Flow AI to Accelerate Workflow Automation from HIT Fred Pennic

CityMD Partners with Notable to Enhance Urgent Care Experience with AI Automation

What You Should Know: 

Notable, a healthcare AI Platform focused on transforming workforce productivity, has announced the launch of Flow AI, a conversational assistant embedded directly in its low-code Flow Builder interface. 

– Flow AI is designed to make it easier and faster for healthcare organizations to design, debug, and optimize AI Agent workflows, unlocking the full power of the Notable’s AI Platform across a wide range of clinical and operational use cases.


Removing Friction from Workflow Building

The challenge for healthcare organizations is knowing how to start automating their many operational use cases. Flow AI addresses this by acting as an expert collaborator that understands the context for the organization’s automation flows.

Key features of Flow AI include:

  • Conversational Automation Building: Users can create, edit, and understand workflows using natural language commands.
  • Instant Updates: Changes suggested by Flow AI can be applied directly to the automation canvas, accelerating iteration and rollout.
  • Real-time Understanding: Flow AI interprets workflows in context, offering clear explanations and guidance without requiring users to parse documentation or consult support channels.
  • Intelligent Suggestions: The tool helps automate common tasks faster, such as generating filters for lab results or merging multiple data inputs.

“Healthcare teams are under immense pressure to do more with fewer resources,” said Pranay Kapadia, Co-founder and CEO of Notable. “Flow AI reimagines the way teams automate workflows by removing friction from the building process, whether it’s a first-time builder or an experienced developer looking to move faster. This is a major step forward in making automation truly accessible to everyone in a healthcare organization.”

Related: The AI Paradox in Healthcare: Notable CEO Shares Why Moving Too Slowly is a Greater Risk


A Year of Transformative Workflow Innovation

Since the launch of Flow Builder one year ago, healthcare organizations have made significant strides in automating critical workflows. By leveraging the platform’s low-code interface and powerful AI capabilities, customers have:

  • Accelerated Time-to-Value: Organizations can design, test, and launch improvements in-house, rapidly reducing manual work.
  • Reduced Administrative Burden: Customers have saved thousands of hours previously spent on manual tasks each week.
  • Enabled Custom Solutions: Health systems have built and deployed custom AI Agents at scale, tailoring them to address unique needs ranging from automating patient intake and follow-up to streamlining prior authorizations and care gap closure.

Crystal Broj, Enterprise Chief Digital Transformation Officer at MUSC Health, noted the value of the platform in helping clinical and operational leaders build and shape solutions together that can grow across departments and help the academic medical center connect care, support teaching and research, and make teams more efficient. The success of Flow Builder and the launch of Flow AI prove that empowering healthcare organizations to own their automation strategy enables transformative change.

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